Terms & Conditions
All products listed on our website are intended for personal, non-commercial use only. We reserve the right to limit the quantity of products you may purchase per order, at our discretion, to ensure fair access to our inventory for all customers. We make every effort to ensure that product descriptions, images, and pricing on our website are accurate and up-to-date. However, we do not warrant that product descriptions or images are error-free, complete, or current. If a product is listed at an incorrect price due to a typo or system error, we reserve the right to cancel or refuse any order placed for that product at the incorrect price.
When placing an order, you represent and warrant that you are at least 18 years of age, have the legal capacity to enter into these Terms, and that all information you provide (including shipping, billing, and payment details) is accurate, complete, and truthful. You agree to update your information promptly if any details change, to ensure smooth processing of your orders. We reserve the right to cancel any order if we suspect fraudulent activity, incorrect information, or a violation of these Terms.
Payment for all orders must be made in full at the time of checkout, using one of the payment methods specified on our website. All payments are processed through secure, third-party payment gateways, and we do not store your full payment details on our servers. By submitting your payment information, you authorize us to charge the specified amount for your order, including any applicable shipping costs and taxes. If payment is declined or fails to process, your order will not be fulfilled until full payment is received.
We strive to deliver high-quality oral care products that meet our strict standards. However, if you receive a product that is damaged, defective, or incorrect (e.g., wrong size, color, or product type), you must notify us within 48 hours of delivery. To request a replacement or refund for defective or damaged items, you may be required to provide photos of the item and your order details. We reserve the right to inspect returned items before approving a replacement or refund.
Returns and exchanges for non-defective items are subject to our return policy. Items must be returned in their original, unused condition, with all original packaging intact, within 7 days of delivery. Shipping costs for returns and exchanges of non-defective items are the sole responsibility of the customer, and we do not refund original shipping costs unless the return is due to our error.
We reserve the right to modify, suspend, or discontinue our website, products, or services at any time, without prior notice. We may also update these Terms from time to time to reflect changes in our business practices, applicable laws, or user needs. Any changes to these Terms will be posted on our website, and your continued use of our website or purchase of our products after the changes are posted constitutes your acceptance of the revised Terms.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including but not limited to damages for loss of profits, data, or use. Our total liability for any claim arising from your purchase or use of our products shall not exceed the total amount you paid for the affected order.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiation, and if negotiation fails, through the appropriate legal channels in the applicable jurisdiction.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to all of these Terms & Conditions. If you have any questions regarding these Terms, please refer to our FAQ section for additional information.